Automatic Shipments Terms of Service

Creating an Automatic Shipment

An Automatic Shipment is set up on your account with Apothica.com when you complete an initial standard order that includes items designated for Automatic Shipment.

After you have set up an Automatic Shipment you will be able to view all your order information from the "My Account" area. From this area you will be able to view your order details, remove recurring products, change product quantities, change the schedule of shipments, update the next shipment date, and change billing/shipping information.

Once you have completed your order, you will be able to access your Automatic Shipment account to view details, remove items, change quantity and frequency, adjust the next shipment date, edit your shipping and billing address, and update your credit card information.

Each Automatic Shipment item must be assigned to a quantity and frequency of shipment schedule. Certain products are excluded from the Automatic Shipment program. Please refer to the individual product pages for more information. The initial order will be discounted 10% off its current price and each subsequent automatic shipment will be discounted 20% off its current price. These discounts are only available on qualified products. Discounts may vary.


Automatic Shipment Procedures and Notifications

The option is available from your account management page to receive a notice five days before your automatic shipment is processed. Receiving this reminder allows you to make any changes to your order before it is processed.

You will be contacted if any of the products associated with your order are out of stock or discontinued. You will also receive a notification if there are any problems processing your credit card.

Managing Your Automatic Shipment Settings
Credit cards are the only method of payment allowed on orders containing products set-up for Automatic Shipment. Payments for automatically shipped products will include the cost of the product, the cost of shipping, and all applicable taxes.

Your credit card information will be stored securely with your account profile and will be billed every time an automatic shipment related to your account is processed. These shipments will be processed based on the settings chosen by the customer.

All billing and shipping addresses used on automatic shipments will be stored with your customer account. These addresses are available for edits on your account profile page.

New automatic shipments can be created by designating products for Automatic Shipment during the standard checkout process, or by contacting our customer service representatives. The new automatic shipment will take the credit card information used at checkout and save that information for all future instances of automatic fulfillment in relation to that product.

Canceling Your Automatic Shipments
In order to cancel an automatic shipment you will need to complete one of two processes.

• Option A: Access your customer account area and remove all automatic shipments from your automatic shipment management area.
• Option B: Contact a customer service representative to remove the associated automatically shipped products from your account.